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  1. Services

Services

 

Services

We are the leading provider of complete outsourced support services for non-profit organisations in Asia, and a cost effective platform for you to fundraise efficiently.

 

 
Data Housing & Management

Our state of the art donor database centre houses your donor records and databases securely and safely, allowing you to access your data anytime, anywhere.

Data Analysis and Business Intelligence

Our services and facilities enable donor transactions to be analysed efficiently and accurately to give you a clear outlook of your existing business health and help gear you for upcoming trends and growth.

Data Processing Software

Our custom designed donor management and payment processing software enables safe and secure donation transactions and reporting of donor data records.

 
Fully Managed Donor Call Services

We also offer industry leading donor call services including inbound and outbound donor call management.

Financial Reporting

Financial Reporting and Reconciliation services that we offer provides fiscal clarity to you and your partners at any given time for improved planning and campaign mobility.

Donor Communications

Individually tailored donor retention and communication strategies for each client, that offers maximum ROI and minimum attrition rates over the entire donor lifecycle.

 

Let SG Help You

At SG, we provide complete outsourced solutions so you can stay focused on the vital work that you do.

Our experience and capacity have provided our charity clients with unmatched efficiencies that stem from a well managed back end operation.

SG can adapt our services to suit your needs. We can help you with data management, direct debit processing, donor communications, and complete contact centre services.

  • Donor Communications

    • SMS to the Donor data base per annum
    • Mail-outs per year
    • Electronic direct mail, e- newsletters or eDM blasts per donor per year.
  • Inbound and Outbound Call Services

    • Inbound donor servicing calls
    • Donor details and profile management
    • Donor upgrade programmes and activities
    • Other bespoke call programmes to cater to your organisation’s needs.